Tutor Masters is committed to protecting and respecting the privacy of any and all personal data that it gathers in the course of doing business. We collect only the essential information needed to perform the functions required by Tutor Masters. Tutor Masters has taken steps to ensure the information is stored in safe, secure locations with access only granted to those employees who require the information in order to perform their employment responsibilities.

This Policy explains when and why we collect personal data about you. We may change this Policy from time to time, but we will not treat your personal data in a fashion inconsistent with the Policy at the time your information is collected without notifying you.

Tutor Masters collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. Tutor Masters will not disclose any information about individual users. Any information provided by a client or prospective client to Tutor Masters is strictly confidential. Tutor Masters will not sell any information obtained or provided by a client to a third party for marketing or other purposes but we may use that information for marketing purposes which may involve providing your information to a third party, which could include but is not limited to Facebook advertisements, Scorpion, Wishpond, Emma and Blue Otter.

Any questions with regards to Tutor Masters ’s policy should be directed to legal@tutormasters.com.

Tutor Masters is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tutor Masters website and governs data collection and usage. By using the Tutor Masters website, you consent to the data practices described in this statement. We are a corporation named Tutor Masters Ltd.

Collection of Your Personal Data

We obtain information about you when you use our website, when you provide it to us or to our franchisees or, occasionally, from third parties.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tutor Masters public message boards, this information may be collected and used by others. Note: Tutor Masters does not read any of your private online communications.

Tutor Masters encourages you to review the privacy statements of websites you choose to link to from Tutor Masters so that you can understand how those websites collect, use and share your information. Tutor Masters is not responsible for the privacy statements or other content on websites outside of the Tutor Masters and Tutor Masters’ family of websites. If you make a payment to us your payment details are not held by us but are collected by our third-party payment processors, who specialize in the secure online capture and processing of such transactions.

Categories of Personal Data

The personal data collected by Tutor Masters includes:

• Identifiers (name, email address, phone number, postal code)
• We use this information to communicate with you, deliver the services you have requested, and inform you of other products or services available from Tutor Masters and its affiliates.
• Characteristics of protected classifications (age, gender)
• We use this information to ensure compliance with provincial and federal law, deliver the services you have requested, and inform you of other products, services, or information available from Tutor Masters and its affiliates.
• Internet or other electronic network activity information (IP address, browser type, domain name, access time, referring website address)
• We use this information to operate our service, to maintain quality of the service, and to provide general statistics regarding use of the Tutor Masters website.
• Education information (academic status, school, course of study)
• We use this information to deliver the services you have requested.

Sharing of Your Personal Data

Tutor Masters does not sell, rent or lease its customer lists to third parties. Tutor Masters may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tutor Masters may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal data except to provide these services to Tutor Masters, and they are required to maintain the confidentiality of your information. Tutor Masters does not share mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, text message opt-in data and consent information will not be shared with any third parties.

Tutor Masters will disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tutor Masters or the site; (b) protect and defend the rights or property of Tutor Masters ; and, (c) act under exigent circumstances to protect the personal safety of users of Tutor Masters , or the public.

Use of Cookies

The Tutor Masters website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Tutor Masters pages, or register with Tutor Masters site or services, a cookie helps Tutor Masters to recall your specific information on subsequent visits. This simplifies the process of recording your personal data, such as billing addresses, shipping addresses, and so on. When you return to the same Tutor Masters website, the information you previously provided can be retrieved, so you can easily use the Tutor Masters features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tutor Masters services or websites you visit.

Security of Your Personal Data

Tutor Masters secures your personal data from unauthorized access, use or disclosure. Tutor Masters secures the personally identifiable data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, the transmission of information via the internet is not completely secure. Although Tutor Masters will do its best to protect your personal data, Tutor Masters cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Tutor Masters has received your information, it will use strict procedures and security features to try to prevent unauthorized access.

Your Rights

You have the right to ask Tutor Masters not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us in writing. The Tutor Masters site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Tutor Masters does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

We may send you SMS text messages to provide you with updates or promotional offers. By providing us with your mobile phone number, you consent to receiving SMS text messages from use. We use a third-party service provider to send SMS text messages on our behalf. We may collect your mobile phone number, message content, and other information related to the SMS text message for the purpose of sending the message and improving our services. We will not sell or share your mobile number or other information with third parties for their own marketing purposes. Standard messaging and data rates may apply. You may opt-out of receiving SMS text messages from us at any time by replying to the message with the word “STOP” or contacting us using at legal@tutormasters.com.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Storage of Your Personal Data

The data that Tutor Masters collects may be transferred to, and stored at, a destination outside of Canada. It may also be processed by staff operating outside Canada who work in behalf of Tutor Masters or one of its suppliers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Tutor Masters will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

16 OR UNDER?

We are especially concerned to protect the privacy of children aged, 16 or under. If you are aged 16 or under, please ask your parent/guardian’s permission before providing any personal data and ask them to help you whenever you provide us with any personal data.

Changes to This Statement

Tutor Masters will occasionally update this Statement of Privacy to reflect company and customer feedback. Tutor Masters encourages you to periodically review this statement to be informed of how Tutor Masters is protecting your information.

Contact Information

Tutor Masters welcomes your comments regarding this Statement of Privacy. If you believe that Tutor Masters has not adhered to this Statement, please contact Tutor Masters at legal@tutormasters.com. We will use commercially reasonable efforts to promptly determine and remedy the problem

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
• Protect and defend the rights or property of our Website and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.